Refund policy
30-day money-back guarantee. If your order arrives damaged, misprinted, or just isn't what you hoped, email support@poolplayclub.com within 30 days for a replacement or full refund. Defective prints are replaced free — no need to ship anything back.
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Returns & Refunds
We offer replacements or refunds for: wrong items received, damaged or defective products, or a fit you just don't love. All requests must be submitted within 30 days of delivery — email support@poolplayclub.com and a human will make it right.
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Policy Updates
This policy may be updated from time to time; the latest version always lives on this page. Questions? support@poolplayclub.com.